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SERKET WATCH COMPANYRETURN POLICY If you are not 100% satisfied with your purchase, you MUST contact us within 5 days from the time you receive your purchase to obtain a RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA). All returns must be accompanied with a Return Authorization number. Please contact us via email at info@serketwatch.com for an RMA. We are happy to provide 100% CUSTOMER SATISFACTION. The watch MUST be returned in its original presentation box with all warranty information and manuals. Please include in the returned package your name, telephone number, and reason for return. You will be responsible for ALL shipping costs. We recommend that you insure the package. If you choose not to insure the package, you will be liable for lost or damaged product. THE WATCH CAN BE RETURNED ONLY IF IT HAS NEVER BEEN WORN. We only sell new watches. It is impossible to wear a watch, even for a short time and not get it scratched or blemished. PLEASE understand that we can not accept a return if it is not in the EXACT same condition as we shipped to you. RESIZED or MODIFIED watches with links removed will not be eligible for returns. If you have any questions regarding your return, please feel free to contact us at anytime at info@serketwatch.com. |
